Sansan の稼働状況・障害・不具合・メンテナンス予定の外部観測
Sansanが「今つながらない」「重い」と感じたときの手がかりに。障害・メンテナンス・提供元の発表を、公式ステータスと外形観測の両方から確認できます。
このページは、編集部が提供元の公開画面 — (ログイン画面・公式ステータス・公開 API など)へ 外部からアクセスして観測した結果です。提供元による正式な発表ではなく、提供元の公表と異なる場合があります。 実際の稼働状況・異常の有無・メンテナンスの予定は、必ず提供元の公式発表でご確認ください:提供元の公式発表(status.services.sansan.com) 編集部は各提供元と資本・提携関係はありません。会社名・製品名は各社の商標または登録商標です。 本ページの情報に基づく判断・行動によって生じた損害について、編集部は責任を負いません。
提供元の公式発表: status.services.sansan.com(正式な情報はまず提供元でご確認ください)
正常に見える (5 分間隔・最終確認 10/9(金) 23:10 JST)
【結論】外部からは正常に見えます。つながらない場合は、お使いの環境(回線・社内ネットワーク・端末)側の可能性が高いです。
どうすれば: まず社内の IT 担当へ。解決しなければ提供元サポートへ(契約している組織名を添えると話が早く進みます)。
正常混雑異常の疑い障害の疑いメンテナンス観測できず将来時点
直近 7 日(1 時間 = 1 マス)
横軸は JST 0〜23 時で固定。下が今日。
直近 14 時間(5 分 = 1 マス)
横軸は 2 時間の中の分で固定。左の時刻はその行の先頭(JST・偶数時ちょうど)。
いま見えていること
メンテナンス予定(提供元の告知)
| 予定日時(JST) | 影響 | 提供元の文面(原文・解釈) | 出典 |
|---|---|---|---|
| 10/10(土) 10:00〜12:00 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 予定。(編集部が提供元の欄から組み立てた説明) {"id":"d8q4j7001y74","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"scheduled","created_at":"2026-10-01T18:10:11.239+09:00","updated_at":"2026-10-01T18:10:11.322+09:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/q498x29h0cl8","started_at":"2026-10-01T18:10:11.230+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"5z36gg5h1ffs","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年10月10日(土)10:00 ~ 12:00 (JST)\n\n2. 停止する機能\nSansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n*注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"d8q4j7001y74","created_at":"2026-10-01T18:10:11.318+09:00","updated_at":"2026-10-01T18:10:11.318+09:00","display_at":"2026-10-01T18:10:11.318+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-10-10T10:00:00.000+09:00","scheduled_until":"2026-10-10T12:00:00.000+09:00"} |
提供元の告知 |
| 10/17(土) 13:00〜15:00 | 影響範囲の記載なし | [Sansan/Sansan Data Hub]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 予定。(編集部が提供元の欄から組み立てた説明) {"id":"sxck1nyhq8pf","name":"[Sansan/Sansan Data Hub]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"scheduled","created_at":"2026-10-02T15:40:20.447+09:00","updated_at":"2026-10-02T15:40:20.575+09:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/mp4q1lvq6dqs","started_at":"2026-10-02T15:40:20.420+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"l4vx9zkk6mxj","status":"scheduled","body":"サーバーメンテナンスに伴い、下記の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年10月17日 (土) 13:00 ~ 15:00\n\n2. 停止する機能\n 会社マスタ\n ・Sansan 会社名寄せ\n ・会社ロゴ表示\n\n* 新規登録または更新のあった名刺の会社名をクリックした際「現在会社名寄せ中です」と表示されます。\n* 一部の会社ロゴが表示されない場合があります。\n* Sansan Data Hubにおいて、識別および識別結果・リッチ情報の書き出しに遅延が発生する場合があります。\n-------------------------------------------------- \n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"sxck1nyhq8pf","created_at":"2026-10-02T15:40:20.569+09:00","updated_at":"2026-10-02T15:40:20.569+09:00","display_at":"2026-10-02T15:40:20.569+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"operational"},{"code":"hxldxc696qt7","name":"Sansan Data Hub - Web App","old_status":"operational","new_status":"operational"},{"code":"63vsvjymb861","name":"Sansan Data Hub - Data Integration","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"hxldxc696qt7","name":"Web App","status":"operational","created_at":"2023-04-24T14:21:21.425+09:00","updated_at":"2026-04-11T16:00:07.193+09:00","position":1,"description":null,"showcase":false,"start_date":"2023-04-24","group_id":"67ds7f4z7jzg","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"n1n1zzh0x75y","name":"Mobile App","status":"operational","created_at":"2022-11-22T14:15:44.505+09:00","updated_at":"2026-08-25T05:00:09.096+09:00","position":2,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"63vsvjymb861","name":"Data Integration","status":"operational","created_at":"2023-04-24T14:22:09.748+09:00","updated_at":"2026-07-09T10:38:28.016+09:00","position":2,"description":null,"showcase":false,"start_date":"2023-04-24","group_id":"67ds7f4z7jzg","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-10-17T13:00:00.000+09:00","scheduled_until":"2026-10-17T15:00:00.000+09:00"} |
提供元の告知 |
これまでの記録(時系列)
| 日時(JST)・種別 | 誰が | 要点 | 内容 | 出典 |
|---|---|---|---|---|
| 10/8(木) 06:30〜06:35 一部の経路で異常 | 編集部の観測 | 一方の経路だけ期待どおりでない反応(もう一方は正常) | 5 分間(5 分マス × 1)。公式ステータス(API): 国内回線から期待どおりでない反応(内容の不一致またはエラー)。もう一方の経路からは正常。 |
|
| 10/8(木) 04:25〜04:30 一部の経路から応答なし | 編集部の観測 | 一方の経路だけ応答なし(もう一方は正常) | 5 分間(5 分マス × 1)。公式ステータス(API): 外部(データセンター側)から応答がありませんでした(12 秒 ×2)。もう一方の経路からは正常に応答しています。 |
|
| 10/8(木) 00:55〜01:00 一部の経路で異常 | 編集部の観測 | 一方の経路だけ期待どおりでない反応(もう一方は正常) | 5 分間(5 分マス × 1)。公式ステータス(API): 国内回線から期待どおりでない反応(内容の不一致またはエラー)。もう一方の経路からは正常。 |
|
| 10/7(水) 01:20〜01:25 一部の経路で異常 | 編集部の観測 | 一方の経路だけ期待どおりでない反応(もう一方は正常) | 5 分間(5 分マス × 1)。公式ステータス(API): 国内回線から期待どおりでない反応(内容の不一致またはエラー)。もう一方の経路からは正常。 |
|
| 10/5(月) 21:25〜21:30 一部の経路から応答なし | 編集部の観測 | 一方の経路だけ応答なし(もう一方は正常) | 5 分間(5 分マス × 1)。公式ステータス(API): 外部(データセンター側)から応答がありませんでした(12 秒 ×2)。もう一方の経路からは正常に応答しています。 |
|
| 10/5(月) 15:10〜15:15 混雑 | 編集部の観測 | つながるが普段より遅い(軽い) | 5 分間(5 分マス × 1)。応答は返りましたが、普段より遅い状態でした(ログイン画面: 2 経路とも普段(同じ時間帯の中央値)の約 5.2 倍の遅さ(同じ 5 分で一致)/ログイン画面: 2 経路とも普段(同じ時間帯の中央値)の約 4.1 倍の遅さ(同じ 5 分で一致))。 |
|
| 10/4(日) 07:50〜08:05 一部の経路で遅い | 編集部の観測 | 一方の経路だけ普段より遅い(もう一方は正常・軽い) | 15 分間(5 分マス × 3)。ログイン画面: 外部(データセンター側)から普段(同じ時間帯の中央値)の約 4.2 倍の遅さ。もう一方の経路からは正常。 |
|
| 10/3(土) 12:00〜12:15 一部の経路で遅い | 編集部の観測 | 一方の経路だけ普段より遅い(もう一方は正常・軽い) | 15 分間(5 分マス × 3)。ログイン画面: 外部(データセンター側)から普段(同じ時間帯の中央値)の約 5.1 倍の遅さ。もう一方の経路からは正常。 |
|
| 9/13(日) 10:00〜11:30 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"8th6cs4gb5mh","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-08-28T17:51:18.207+09:00","updated_at":"2026-09-13T11:30:07.271+09:00","monitoring_at":null,"resolved_at":"2026-09-13T11:30:07.245+09:00","impact":"maintenance","shortlink":"https://stspg.io/fdwvqxj6zzlh","started_at":"2026-08-28T17:51:18.196+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"8fzcl28frlkk","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"8th6cs4gb5mh","created_at":"2026-09-13T11:30:07.245+09:00","updated_at":"2026-09-13T11:30:07.245+09:00","display_at":"2026-09-13T11:30:07.245+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"k1g114c6v2kt","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"8th6cs4gb5mh","created_at":"2026-09-13T10:00:10.583+09:00","updated_at":"2026-09-13T10:00:10.583+09:00","display_at":"2026-09-13T10:00:10.583+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"4yq9lkk21p2x","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年9月13日(日)10:00 ~ 11:30(JST)\n\n2. 停止する機能\nスマート名刺メーカー\n\n※メンテナンス期間中、名刺メーカー画面を表示または操作すると、メンテナンス画面が表示されます。\n※メンテナンス直前に名刺作成・発注を実施した場合、完了が翌週以降になる可能性があります。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"8th6cs4gb5mh","created_at":"2026-08-28T17:51:18.271+09:00","updated_at":"2026-08-28T17:51:18.271+09:00","display_at":"2026-08-28T17:51:18.271+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-09-13T10:00:00.000+09:00","scheduled_until":"2026-09-13T11:30:00.000+09:00"} |
出典 |
| 8/25(火) 19:00〜22:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"d3730k7mpfmk","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-08-13T14:08:13.704+09:00","updated_at":"2026-08-25T22:00:12.211+09:00","monitoring_at":null,"resolved_at":"2026-08-25T22:00:12.113+09:00","impact":"maintenance","shortlink":"https://stspg.io/zq5mlj2ds3j6","started_at":"2026-08-13T14:08:13.693+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"wxbpdx6r6jz9","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"d3730k7mpfmk","created_at":"2026-08-25T22:00:12.113+09:00","updated_at":"2026-08-25T22:00:12.113+09:00","display_at":"2026-08-25T22:00:12.113+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"khfvy5k7h930","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"d3730k7mpfmk","created_at":"2026-08-25T19:00:08.511+09:00","updated_at":"2026-08-25T19:00:08.511+09:00","display_at":"2026-08-25T19:00:08.511+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"dxdgmkq4wh7n","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年8月25日(火)19:00 ~ 22:00 (JST)\n\n2. 停止する機能\nSansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n*注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"d3730k7mpfmk","created_at":"2026-08-13T14:08:13.769+09:00","updated_at":"2026-08-13T14:08:13.769+09:00","display_at":"2026-08-13T14:08:13.769+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-08-25T19:00:00.000+09:00","scheduled_until":"2026-08-25T22:00:00.000+09:00"} |
出典 |
| 8/25(火) 00:00〜05:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"f4npzw5khts4","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-08-18T16:06:32.131+09:00","updated_at":"2026-08-25T05:00:09.236+09:00","monitoring_at":null,"resolved_at":"2026-08-25T05:00:09.176+09:00","impact":"maintenance","shortlink":"https://stspg.io/btxkhxdz79ck","started_at":"2026-08-18T16:06:32.118+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"jfkj0tjy4832","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"f4npzw5khts4","created_at":"2026-08-25T05:00:09.176+09:00","updated_at":"2026-08-25T05:00:09.176+09:00","display_at":"2026-08-25T05:00:09.176+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"k6tcpj5xtgnc","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"f4npzw5khts4","created_at":"2026-08-25T00:00:07.645+09:00","updated_at":"2026-08-25T00:00:07.645+09:00","display_at":"2026-08-25T00:00:07.645+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"5419cs8tjps0","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年8月25日 (火) 0:00 ~ 5:00 (JST)\n\n2. 停止する機能\n・Sansan Eight連携\n・Eightユーザーのデジタル名刺交換\n※ ユーザー設定画面のEightタブで「連携」をクリックすると、メンテナンス中の画面が表示されます。\n※ ユーザー設定画面のEightタブの「Eightからの名刺画像を取り込む」をクリックすると、Eight連携が解除されます。\n※ メンテナンス開始の直前に「Eightからの名刺画像を取り込む」をクリックしていた場合、取り込みは失敗し、取り込み履歴一覧の取り込みステータスにエラーと表示されます。\n※ デジタル名刺受け取り画面のEightアイコンからQRコードまたは「PC版から送り返す」のURLにアクセスすると、メンテナンス中の画面が表示されます。\n\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"f4npzw5khts4","created_at":"2026-08-18T16:06:32.202+09:00","updated_at":"2026-08-18T16:06:32.202+09:00","display_at":"2026-08-18T16:06:32.202+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"n1n1zzh0x75y","name":"Mobile App","status":"operational","created_at":"2022-11-22T14:15:44.505+09:00","updated_at":"2026-08-25T05:00:09.096+09:00","position":2,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-08-25T00:00:00.000+09:00","scheduled_until":"2026-08-25T05:00:00.000+09:00"} |
出典 |
| 8/8(土) 10:00〜12:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"j38bjy3m9h7j","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-07-22T15:36:19.213+09:00","updated_at":"2026-08-08T12:00:07.451+09:00","monitoring_at":null,"resolved_at":"2026-08-08T12:00:07.401+09:00","impact":"maintenance","shortlink":"https://stspg.io/197rg1krcdt7","started_at":"2026-07-22T15:36:19.201+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"0v066d82gnkp","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"j38bjy3m9h7j","created_at":"2026-08-08T12:00:07.401+09:00","updated_at":"2026-08-08T12:00:07.401+09:00","display_at":"2026-08-08T12:00:07.401+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"7tvd24h7swmx","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"j38bjy3m9h7j","created_at":"2026-08-08T10:00:07.378+09:00","updated_at":"2026-08-08T10:00:07.378+09:00","display_at":"2026-08-08T10:00:07.378+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"69r6pj0b1fgy","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年8月8日(土)10:00 ~ 12:00(JST)\n\n2. 停止する機能\n Sansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n*注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"j38bjy3m9h7j","created_at":"2026-07-22T15:36:19.278+09:00","updated_at":"2026-07-22T15:36:19.278+09:00","display_at":"2026-07-22T15:36:19.278+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-08-08T10:00:00.000+09:00","scheduled_until":"2026-08-08T12:00:00.000+09:00"} |
出典 |
| 6/13(土) 10:00〜12:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"fjdh6lzvfsg4","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-06-03T17:07:24.641+09:00","updated_at":"2026-06-13T12:00:07.306+09:00","monitoring_at":null,"resolved_at":"2026-06-13T12:00:07.267+09:00","impact":"maintenance","shortlink":"https://stspg.io/fpm1243vnpzr","started_at":"2026-06-03T17:07:24.632+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"phxw435tbp1h","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"fjdh6lzvfsg4","created_at":"2026-06-13T12:00:07.267+09:00","updated_at":"2026-06-13T12:00:07.267+09:00","display_at":"2026-06-13T12:00:07.267+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"zm7kl1p110x3","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"fjdh6lzvfsg4","created_at":"2026-06-13T10:00:14.405+09:00","updated_at":"2026-06-13T10:00:14.405+09:00","display_at":"2026-06-13T10:00:14.405+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"dqrc18zyf70d","status":"scheduled","body":"サーバメンテナンスに伴い、下記の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n2026年6月13日(土)10:00 ~ 12:00\n\n2. 停止する機能\nSansan DM送付オプション:\n・メンテナンス期間中のDMの新規注文\n\n*注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"fjdh6lzvfsg4","created_at":"2026-06-03T17:07:24.706+09:00","updated_at":"2026-06-03T17:07:24.706+09:00","display_at":"2026-06-03T17:07:24.706+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-13T10:00:00.000+09:00","scheduled_until":"2026-06-13T12:00:00.000+09:00"} |
出典 |
| 5/1(金) 00:00〜02:30 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"p6jf4r8qclt7","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-04-16T17:17:03.911+09:00","updated_at":"2026-05-01T02:30:07.201+09:00","monitoring_at":null,"resolved_at":"2026-05-01T02:30:07.178+09:00","impact":"maintenance","shortlink":"https://stspg.io/56tb5bzgj8wr","started_at":"2026-04-16T17:17:03.900+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"zr72s7kgqrbs","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"p6jf4r8qclt7","created_at":"2026-05-01T02:30:07.178+09:00","updated_at":"2026-05-01T02:30:07.178+09:00","display_at":"2026-05-01T02:30:07.178+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"jklg47x5d5q3","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"p6jf4r8qclt7","created_at":"2026-05-01T00:00:07.158+09:00","updated_at":"2026-05-01T00:00:07.158+09:00","display_at":"2026-05-01T00:00:07.158+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"w5xk3z49htkr","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年5月1日 (金) 0:00 ~ 2:30 (JST)\n\n2. 停止する機能\n Sansan PC版、スマートフォンアプリ:\n ・Sansan Eight連携\n ・Eightユーザーとのデジタル名刺交換\n\n*ユーザー設定画面のEightタブで「連携」をクリックすると、メンテナンス中の画面が表示されます。\n*ユーザー設定画面のEightタブの「Eightからの名刺画像を取り込む」をクリックすると、Eight連携が解除されます。\n*メンテナンス開始の直前に「Eightからの名刺画像を取り込む」をクリックしていた場合、取り込みは失敗し、取り込み履歴一覧の取り込みステータスにエラーと表示されます。\n*デジタル名刺受け取り画面のEightアイコンからQRコードまたは「PC版から送り返す」のURLにアクセスすると、メンテナンス中の画面が表示されます。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"p6jf4r8qclt7","created_at":"2026-04-16T17:17:03.973+09:00","updated_at":"2026-04-16T17:17:03.973+09:00","display_at":"2026-04-16T17:17:03.973+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"n1n1zzh0x75y","name":"Mobile App","status":"operational","created_at":"2022-11-22T14:15:44.505+09:00","updated_at":"2026-08-25T05:00:09.096+09:00","position":2,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-01T00:00:00.000+09:00","scheduled_until":"2026-05-01T02:30:00.000+09:00"} |
出典 |
| 4/18(土) 13:00〜18:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴うサービス一時停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"xxvhm9l6qhnt","name":"[Sansan]サーバーメンテナンスに伴うサービス一時停止のご案内","status":"completed","created_at":"2026-03-18T17:09:26.908+09:00","updated_at":"2026-04-18T18:00:07.240+09:00","monitoring_at":null,"resolved_at":"2026-04-18T18:00:07.222+09:00","impact":"maintenance","shortlink":"https://stspg.io/ws36pmt40wyf","started_at":"2026-03-18T17:09:26.897+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"llnqj0v0gbwz","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"xxvhm9l6qhnt","created_at":"2026-04-18T18:00:07.222+09:00","updated_at":"2026-04-18T18:00:07.222+09:00","display_at":"2026-04-18T18:00:07.222+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"under_maintenance","new_status":"operational"},{"code":"49qd5b4pq8sp","name":"Sansan - Scanner App","old_status":"under_maintenance","new_status":"operational"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"2kyglxxzqtcx","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"xxvhm9l6qhnt","created_at":"2026-04-18T13:00:07.268+09:00","updated_at":"2026-04-18T13:00:07.268+09:00","display_at":"2026-04-18T13:00:07.268+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"under_maintenance"},{"code":"49qd5b4pq8sp","name":"Sansan - Scanner App","old_status":"operational","new_status":"under_maintenance"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"z5vbn5tzj7rt","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にてサービスを一時停止させていただきます。\nユーザーの皆様にはご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. サービス停止時間\n 2026年4月18日 (土) 13:00 ~ 18:00 (JST)\n\n2. 停止するサービス\n ・Sansan PC版\n ・Sansan スマートフォンアプリ\n ・Sansanスキャナ\n ※ デジタル名刺を含む上記サービスへアクセスした際は、メンテナンス中の画面を表示します。\n--------------------------------------------------\n\n【ご注意】\n以下の機能を設定されている場合はご注意ください。\n\n・メール一括配信\n サービス停止時間中に配信を予約されている場合は、サービス再開後に配信されます。配信を予約される場合は、上記停止時間を避けた日時をご指定ください。\n\n・デジタル名刺メール\n サービス停止中に送信タイミングを迎える場合、サービス再開後に送信されます。\n\n・リマインド\n サービス停止時間中にリマインドを設定されている場合は、サービス再開後に送信されます。\n\n・外部サービス連携\n サービス停止時間中は、外部サービス連携はエラーとなります。サービス再開後に連携が再開されます。\n\n・Sansan Data Hub\n サービス停止時間中にデータ化が完了した名刺の連携は停止します。サービス再開後に名刺は転送されます。","incident_id":"xxvhm9l6qhnt","created_at":"2026-03-18T17:09:26.979+09:00","updated_at":"2026-03-18T17:09:26.979+09:00","display_at":"2026-03-18T17:09:26.979+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"operational"},{"code":"49qd5b4pq8sp","name":"Sansan - Scanner App","old_status":"operational","new_status":"operational"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"n1n1zzh0x75y","name":"Mobile App","status":"operational","created_at":"2022-11-22T14:15:44.505+09:00","updated_at":"2026-08-25T05:00:09.096+09:00","position":2,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"49qd5b4pq8sp","name":"Scanner App","status":"operational","created_at":"2022-11-22T14:15:54.745+09:00","updated_at":"2026-04-18T18:00:07.171+09:00","position":3,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"r2kp7kj209yb","name":"API","status":"operational","created_at":"2022-11-22T14:16:05.207+09:00","updated_at":"2026-04-18T18:00:07.188+09:00","position":4,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-18T13:00:00.000+09:00","scheduled_until":"2026-04-18T18:00:00.000+09:00"} |
出典 |
| 4/11(土) 13:00〜16:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan/Sansan Data Hub]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"mlqhz5z4l29n","name":"[Sansan/Sansan Data Hub]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-03-27T14:20:08.689+09:00","updated_at":"2026-04-11T16:00:07.499+09:00","monitoring_at":null,"resolved_at":"2026-04-11T16:00:07.473+09:00","impact":"maintenance","shortlink":"https://stspg.io/hw9n293vynrj","started_at":"2026-03-27T14:20:08.666+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"w82s74rg4pw2","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"mlqhz5z4l29n","created_at":"2026-04-11T16:00:07.473+09:00","updated_at":"2026-04-11T16:00:07.473+09:00","display_at":"2026-04-11T16:00:07.473+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"under_maintenance","new_status":"operational"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"under_maintenance","new_status":"operational"},{"code":"hxldxc696qt7","name":"Sansan Data Hub - Web App","old_status":"under_maintenance","new_status":"operational"},{"code":"63vsvjymb861","name":"Sansan Data Hub - Data Integration","old_status":"under_maintenance","new_status":"operational"},{"code":"30sq71xmqy90","name":"Sansan Data Hub - API","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"989ry5b399ql","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"mlqhz5z4l29n","created_at":"2026-04-11T13:00:07.297+09:00","updated_at":"2026-04-11T13:00:07.297+09:00","display_at":"2026-04-11T13:00:07.297+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"under_maintenance"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"operational","new_status":"under_maintenance"},{"code":"hxldxc696qt7","name":"Sansan Data Hub - Web App","old_status":"operational","new_status":"under_maintenance"},{"code":"63vsvjymb861","name":"Sansan Data Hub - Data Integration","old_status":"operational","new_status":"under_maintenance"},{"code":"30sq71xmqy90","name":"Sansan Data Hub - API","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"b4g7xctmdy9m","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年4月11日 (土) 13:00 ~ 16:00 (JST)\n\n2. 停止する機能\n 会社マスタ\n ・Sansan 会社名寄せ\n ・会社ロゴ表示\n\n* 新規登録または更新のあった名刺の会社名をクリックした際「現在会社名寄せ中です」と表示されます。\n* 一部の会社ロゴが表示されない場合があります。\n* Sansan Data Hubにおいて、識別および識別結果・リッチ情報の書き出しに遅延が発生する場合があります。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"mlqhz5z4l29n","created_at":"2026-03-27T14:20:08.769+09:00","updated_at":"2026-03-27T14:20:08.769+09:00","display_at":"2026-03-27T14:20:08.769+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"operational"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"operational","new_status":"operational"},{"code":"hxldxc696qt7","name":"Sansan Data Hub - Web App","old_status":"operational","new_status":"operational"},{"code":"63vsvjymb861","name":"Sansan Data Hub - Data Integration","old_status":"operational","new_status":"operational"},{"code":"30sq71xmqy90","name":"Sansan Data Hub - API","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"hxldxc696qt7","name":"Web App","status":"operational","created_at":"2023-04-24T14:21:21.425+09:00","updated_at":"2026-04-11T16:00:07.193+09:00","position":1,"description":null,"showcase":false,"start_date":"2023-04-24","group_id":"67ds7f4z7jzg","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"n1n1zzh0x75y","name":"Mobile App","status":"operational","created_at":"2022-11-22T14:15:44.505+09:00","updated_at":"2026-08-25T05:00:09.096+09:00","position":2,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"63vsvjymb861","name":"Data Integration","status":"operational","created_at":"2023-04-24T14:22:09.748+09:00","updated_at":"2026-07-09T10:38:28.016+09:00","position":2,"description":null,"showcase":false,"start_date":"2023-04-24","group_id":"67ds7f4z7jzg","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"30sq71xmqy90","name":"API","status":"operational","created_at":"2023-04-24T14:22:48.062+09:00","updated_at":"2026-04-11T16:00:07.343+09:00","position":3,"description":null,"showcase":false,"start_date":"2023-04-24","group_id":"67ds7f4z7jzg","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"r2kp7kj209yb","name":"API","status":"operational","created_at":"2022-11-22T14:16:05.207+09:00","updated_at":"2026-04-18T18:00:07.188+09:00","position":4,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-11T13:00:00.000+09:00","scheduled_until":"2026-04-11T16:00:00.000+09:00"} |
出典 |
| 4/11(土) 10:00〜12:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"3t42mjkzq384","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-03-27T14:11:33.807+09:00","updated_at":"2026-04-11T12:00:07.608+09:00","monitoring_at":null,"resolved_at":"2026-04-11T12:00:07.579+09:00","impact":"maintenance","shortlink":"https://stspg.io/dy0jddr8fyv8","started_at":"2026-03-27T14:11:33.798+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"vg4ymskk8ydw","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"3t42mjkzq384","created_at":"2026-04-11T12:00:07.579+09:00","updated_at":"2026-04-11T12:00:07.579+09:00","display_at":"2026-04-11T12:00:07.579+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"fjxhxgmb3h5c","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"3t42mjkzq384","created_at":"2026-04-11T10:00:07.260+09:00","updated_at":"2026-04-11T10:00:07.260+09:00","display_at":"2026-04-11T10:00:07.260+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"1459p2ygbgl3","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年4月11日(土)10:00 ~ 12:00(JST)\n\n2. 停止する機能\n Sansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n* 注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"3t42mjkzq384","created_at":"2026-03-27T14:11:33.866+09:00","updated_at":"2026-03-27T14:11:33.866+09:00","display_at":"2026-03-27T14:11:33.866+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-11T10:00:00.000+09:00","scheduled_until":"2026-04-11T12:00:00.000+09:00"} |
出典 |
| 3/11(水) 09:20〜10:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"xfsb05658v80","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-03-10T18:12:26.086+09:00","updated_at":"2026-03-11T10:00:07.584+09:00","monitoring_at":null,"resolved_at":"2026-03-11T10:00:07.551+09:00","impact":"maintenance","shortlink":"https://stspg.io/95dfd2spflsz","started_at":"2026-03-10T18:12:26.078+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"q009qp7pv37s","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"xfsb05658v80","created_at":"2026-03-11T10:00:07.551+09:00","updated_at":"2026-03-11T10:00:07.551+09:00","display_at":"2026-03-11T10:00:07.551+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"p44xqr1mc8wx","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"xfsb05658v80","created_at":"2026-03-11T09:20:07.130+09:00","updated_at":"2026-03-11T09:20:07.130+09:00","display_at":"2026-03-11T09:20:07.130+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"dbvfblxv9439","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年3月11日(水)09:20 ~ 10:00 (JST)\n\n2. 停止する機能\n メール一括配信機能:\n ・メール送信\n ・テストメール送信\n ・ドメイン設定\n\n * メンテナンス時間中にメール配信を予約されている場合は、メンテナンス終了後に配信されます。\n 配信予約される場合は、上記停止時間を避けた日時をご指定ください。\n * テストメールの[送信]をクリックするとシステムエラー画面が表示されます。\n * ドメイン設定画面で[登録]をクリックするとシステムエラー画面が表示されます。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"xfsb05658v80","created_at":"2026-03-10T18:12:26.140+09:00","updated_at":"2026-03-10T18:12:26.140+09:00","display_at":"2026-03-10T18:12:26.140+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-11T09:20:00.000+09:00","scheduled_until":"2026-03-11T10:00:00.000+09:00"} |
出典 |
| 2/14(土) 10:00〜12:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"t9sfhm9xf5m7","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-01-22T14:12:55.038+09:00","updated_at":"2026-02-14T12:00:09.991+09:00","monitoring_at":null,"resolved_at":"2026-02-14T12:00:09.591+09:00","impact":"maintenance","shortlink":"https://stspg.io/96v57ccnnzrj","started_at":"2026-01-22T14:12:55.029+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"4w7pmfkkgxfh","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"t9sfhm9xf5m7","created_at":"2026-02-14T12:00:09.591+09:00","updated_at":"2026-02-14T12:00:09.591+09:00","display_at":"2026-02-14T12:00:09.591+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"797t5w1dslvg","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"t9sfhm9xf5m7","created_at":"2026-02-14T10:00:08.712+09:00","updated_at":"2026-02-14T10:00:08.712+09:00","display_at":"2026-02-14T10:00:08.712+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"j193ly8rgx1q","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年2月14日(土)10:00 ~ 12:00 (JST)\n\n2. 停止する機能\n Sansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n*注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"t9sfhm9xf5m7","created_at":"2026-01-22T14:12:55.089+09:00","updated_at":"2026-01-22T14:12:55.089+09:00","display_at":"2026-01-22T14:12:55.089+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-02-14T10:00:00.000+09:00","scheduled_until":"2026-02-14T12:00:00.000+09:00"} |
出典 |
| 1/27(火) 20:00〜1/28(水) 01:30 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"x2wtr2dxg0sf","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2026-01-08T16:10:43.071+09:00","updated_at":"2026-01-28T01:30:21.203+09:00","monitoring_at":null,"resolved_at":"2026-01-28T01:30:21.184+09:00","impact":"maintenance","shortlink":"https://stspg.io/j1xl0m0y9gfl","started_at":"2026-01-08T16:10:43.064+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"t1mbdnhxhl4d","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"x2wtr2dxg0sf","created_at":"2026-01-28T01:30:21.184+09:00","updated_at":"2026-01-28T01:30:21.184+09:00","display_at":"2026-01-28T01:30:21.184+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"dk1k3skbw0yw","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"x2wtr2dxg0sf","created_at":"2026-01-27T20:00:21.242+09:00","updated_at":"2026-01-27T20:00:21.242+09:00","display_at":"2026-01-27T20:00:21.242+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"kfy4k6dqnd9q","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2026年1月27日(火)20:00 ~ 2026年1月28日(水)01:30(JST)\n\n2. 停止する機能\n Sansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n*注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"x2wtr2dxg0sf","created_at":"2026-01-08T16:10:43.124+09:00","updated_at":"2026-01-08T16:10:43.124+09:00","display_at":"2026-01-08T16:10:43.124+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"partial_outage","new_status":"partial_outage"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-01-27T20:00:00.000+09:00","scheduled_until":"2026-01-28T01:30:00.000+09:00"} |
出典 |
| 12/13(土) 10:00〜12:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"ktn0vsjg45lq","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2025-11-28T16:40:15.612+09:00","updated_at":"2025-12-13T12:00:21.297+09:00","monitoring_at":null,"resolved_at":"2025-12-13T12:00:21.273+09:00","impact":"maintenance","shortlink":"https://stspg.io/g5983dfytdm7","started_at":"2025-11-28T16:40:15.602+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"n8gy0v7ypbm2","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"ktn0vsjg45lq","created_at":"2025-12-13T12:00:21.273+09:00","updated_at":"2025-12-13T12:00:21.273+09:00","display_at":"2025-12-13T12:00:21.273+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"39910776y6f2","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"ktn0vsjg45lq","created_at":"2025-12-13T10:00:21.692+09:00","updated_at":"2025-12-13T10:00:21.692+09:00","display_at":"2025-12-13T10:00:21.692+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"08tq85qtb4gx","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2025年12月13日(土)10:00 ~ 12:00 (JST)\n\n2. 停止する機能\nSansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n*注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"ktn0vsjg45lq","created_at":"2025-11-28T16:40:15.675+09:00","updated_at":"2025-11-28T16:40:15.675+09:00","display_at":"2025-11-28T16:40:15.675+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2025-12-13T10:00:00.000+09:00","scheduled_until":"2025-12-13T12:00:00.000+09:00"} |
出典 |
| 12/6(土) 13:00〜18:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴うサービス一時停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"pzj6lrgjfqj5","name":"[Sansan]サーバーメンテナンスに伴うサービス一時停止のご案内","status":"completed","created_at":"2025-11-21T14:52:25.182+09:00","updated_at":"2025-12-06T18:00:21.312+09:00","monitoring_at":null,"resolved_at":"2025-12-06T18:00:21.287+09:00","impact":"maintenance","shortlink":"https://stspg.io/9mwlyjsbk99h","started_at":"2025-11-21T14:52:25.168+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"9gq6tw69l86f","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"pzj6lrgjfqj5","created_at":"2025-12-06T18:00:21.287+09:00","updated_at":"2025-12-06T18:00:21.287+09:00","display_at":"2025-12-06T18:00:21.287+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"under_maintenance","new_status":"operational"},{"code":"49qd5b4pq8sp","name":"Sansan - Scanner App","old_status":"under_maintenance","new_status":"operational"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"q4w1p71j76fd","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"pzj6lrgjfqj5","created_at":"2025-12-06T13:00:21.196+09:00","updated_at":"2025-12-06T13:00:21.196+09:00","display_at":"2025-12-06T13:00:21.196+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"under_maintenance"},{"code":"49qd5b4pq8sp","name":"Sansan - Scanner App","old_status":"operational","new_status":"under_maintenance"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"8c2xg5q4j941","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にてサービスを一時停止させていただきます。\nユーザーの皆様にはご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. サービス停止時間\n 2025年12月6日 (土) 13:00 ~ 18:00 (JST)\n\n2. 停止するサービス\n ・Sansan PC版\n ・Sansan スマートフォンアプリ\n ・Sansanスキャナ\n ・Sansan Open API\n ※ デジタル名刺を含む上記サービスへアクセスした際は、メンテナンス中の画面を表示します。\n--------------------------------------------------\n\n【ご注意】\n以下の機能を設定されている場合はご注意ください。\n\n・メール一括配信\n サービス停止時間中に配信を予約されている場合は、サービス再開後に配信されます。配信予約される場合は、上記停止時間を避けた日時をご指定ください。\n\n・デジタル名刺メール\n サービス停止中に送信タイミングを迎える場合、サービス再開後に送信されます。\n\n・リマインド\n サービス停止時間中にリマインド設定されている場合は、サービス再開後に送信されます。\n\n・外部サービス連携\n サービス停止時間中は、外部サービス連携はエラーとなります。サービス再開後に連携が再開されます。\n\n・Sansan Data Hub\n サービス停止時間中にデータ化が完了した名刺の連携は停止します。サービス再開後に名刺は転送されます。","incident_id":"pzj6lrgjfqj5","created_at":"2025-11-21T14:52:25.253+09:00","updated_at":"2025-11-21T14:52:25.253+09:00","display_at":"2025-11-21T14:52:25.253+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"},{"code":"n1n1zzh0x75y","name":"Sansan - Mobile App","old_status":"operational","new_status":"operational"},{"code":"49qd5b4pq8sp","name":"Sansan - Scanner App","old_status":"operational","new_status":"operational"},{"code":"r2kp7kj209yb","name":"Sansan - API","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"n1n1zzh0x75y","name":"Mobile App","status":"operational","created_at":"2022-11-22T14:15:44.505+09:00","updated_at":"2026-08-25T05:00:09.096+09:00","position":2,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"49qd5b4pq8sp","name":"Scanner App","status":"operational","created_at":"2022-11-22T14:15:54.745+09:00","updated_at":"2026-04-18T18:00:07.171+09:00","position":3,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false},{"id":"r2kp7kj209yb","name":"API","status":"operational","created_at":"2022-11-22T14:16:05.207+09:00","updated_at":"2026-04-18T18:00:07.188+09:00","position":4,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2025-12-06T13:00:00.000+09:00","scheduled_until":"2025-12-06T18:00:00.000+09:00"} |
出典 |
| 10/18(土) 10:00〜11:30 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"4935bwpz331b","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2025-10-06T16:09:30.675+09:00","updated_at":"2025-10-18T11:30:23.847+09:00","monitoring_at":null,"resolved_at":"2025-10-18T11:30:23.600+09:00","impact":"maintenance","shortlink":"https://stspg.io/qf3pc4rxx7xq","started_at":"2025-10-06T16:09:30.665+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"cds6y28jtc18","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"4935bwpz331b","created_at":"2025-10-18T11:30:23.600+09:00","updated_at":"2025-10-18T11:30:23.600+09:00","display_at":"2025-10-18T11:30:23.600+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"vn3gnt6fzkd6","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"4935bwpz331b","created_at":"2025-10-18T10:00:21.257+09:00","updated_at":"2025-10-18T10:00:21.257+09:00","display_at":"2025-10-18T10:00:21.257+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"hlhyfw94yymh","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2025年10月18日(土)10:00 ~ 11:30 (JST)\n\n2. 停止する機能\n スマート名刺メーカー\n\n*メンテナンス直前に名刺作成・発注を実施した場合、完了が翌週以降になる可能性があります。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"4935bwpz331b","created_at":"2025-10-06T16:09:30.740+09:00","updated_at":"2025-10-07T19:01:01.739+09:00","display_at":"2025-10-06T16:09:30.740+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2025-10-18T10:00:00.000+09:00","scheduled_until":"2025-10-18T11:30:00.000+09:00"} |
出典 |
| 10/11(土) 10:00〜12:00 メンテナンス | 提供元の告知 | 影響範囲の記載なし | [Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内 状態 完了。(編集部が提供元の欄から組み立てた説明) {"id":"y6p7dtr4lh8y","name":"[Sansan]サーバーメンテナンスに伴う一部機能の利用停止のご案内","status":"completed","created_at":"2025-09-22T13:09:18.957+09:00","updated_at":"2025-10-11T12:00:21.216+09:00","monitoring_at":null,"resolved_at":"2025-10-11T12:00:21.197+09:00","impact":"maintenance","shortlink":"https://stspg.io/d9f5p6glt47d","started_at":"2025-09-22T13:09:18.950+09:00","page_id":"ncdcxswns5jd","incident_updates":[{"id":"s4zc2y8lwkc8","status":"completed","body":"The scheduled maintenance has been completed.","incident_id":"y6p7dtr4lh8y","created_at":"2025-10-11T12:00:21.197+09:00","updated_at":"2025-10-11T12:00:21.197+09:00","display_at":"2025-10-11T12:00:21.197+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"under_maintenance","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"n2c4xgqqmt61","status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","incident_id":"y6p7dtr4lh8y","created_at":"2025-10-11T10:00:21.657+09:00","updated_at":"2025-10-11T10:00:21.657+09:00","display_at":"2025-10-11T10:00:21.657+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"z3qxy27vz3k7","status":"scheduled","body":"サーバーメンテナンスに伴い、以下の日時にて一部機能の利用を停止させていただきます。\nご不便をおかけいたしますが、何卒ご理解いただきますようお願い申し上げます。\n\n--------------------------------------------------\n1. メンテナンス時間\n 2025年10月11日(土)10:00 ~ 12:00(JST)\n\n2. 停止する機能\n Sansan DM送付オプション:\n ・メンテナンス期間中のDMの新規注文\n\n* 注文情報の閲覧および、DM送付担当者の設定は可能です。\n--------------------------------------------------\n\n上記機能以外はメンテナンス時間中も通常どおりご利用いただけます。","incident_id":"y6p7dtr4lh8y","created_at":"2025-09-22T13:09:19.005+09:00","updated_at":"2025-09-22T13:09:19.005+09:00","display_at":"2025-09-22T13:09:19.005+09:00","affected_components":[{"code":"dd7mq3n34lv6","name":"Sansan - Web App","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"dd7mq3n34lv6","name":"Web App","status":"operational","created_at":"2022-11-22T14:15:30.761+09:00","updated_at":"2026-09-13T11:30:07.200+09:00","position":1,"description":null,"showcase":false,"start_date":"2022-11-22","group_id":"1bd23gkfwld6","page_id":"ncdcxswns5jd","group":false,"only_show_if_degraded":false}],"scheduled_for":"2025-10-11T10:00:00.000+09:00","scheduled_until":"2025-10-11T12:00:00.000+09:00"} |
出典 |
提供元が公開している過去の障害(2025-10-03 以降)
提供元の障害情報(提供元の一覧)を編集部が保存し、記録ごとに原文と照合して並べています。題は原文のままです。
| 数えた期間 | 2025-10-03〜2026-10-09(約 12.2 か月)・7 件(障害 7) |
|---|---|
| 頻度 | 月あたり約 0.6 件 |
| 所要時間 | 中央値 2 時間 5 分・最長 13 日 20 時間(提供元が終わりの時刻を書いた 7 件) |
| 始まりの多い曜日(JST) | 月曜 4 件・金曜 2 件・木曜 1 件 |
| 始まりの多い時間帯(JST) | 18〜24 時 4 件・12〜18 時 3 件 |
| よく名指しされる対象 | Web App(Web アプリ) 4 件・Data Integration(データ連携) 3 件・Mobile App(モバイルアプリ) 2 件 |
| 編集部の観測との重なり | 編集部が観測を始めた 2026-09-18 以降、提供元の障害の記録はありません |
| 告知されたメンテナンス(同じ期間) | 16 件(月あたり約 1.3 件)・始まりの多い曜日 土曜 10 件・火曜 3 件・日曜 1 件・時間帯 9〜12 時 9 件・12〜18 時 3 件・0〜6 時 2 件・所要時間の中央値 2 時間(最長 5 時間 30 分) |
| 日時(JST) | 所要 | 対象 | 提供元の題・内容 | 出典 |
|---|---|---|---|---|
| 2026-07-06 18:15〜2026-07-09 10:38 | 2 日 16 時間 | Data Integration(データ連携) | [Sansan Data Hub]システム障害のご案内 | 出典 |
| 2026-06-26 16:30〜18:44 | 2 時間 14 分 | Web App(Web アプリ)・Mobile App(モバイルアプリ) | [Sansan]システム障害のご案内 | 出典 |
| 2026-04-30 17:24〜18:37 | 1 時間 13 分 | Data Integration(データ連携) | [Sansan Data Hub]システム障害のご案内 | 出典 |
| 2026-02-02 18:30〜19:45 | 1 時間 15 分 | — | [Sansan]システム障害のご案内 | 出典 |
| 2026-01-05 15:08〜2026-01-19 11:50 | 13 日 20 時間 | Web App(Web アプリ) | [Sansan]システム障害のご案内 | 出典 |
| 2025-12-05 18:03〜18:27 | 24 分 | Web App(Web アプリ)・Web App(Web アプリ)・Mobile App(モバイルアプリ)・Data Integration(データ連携)・Scanner App(スキャナーアプリ)・API・API | [Sansan/Sansan Data Hub]システム障害のご案内 | 出典 |
| 2025-10-20 19:04〜21:09 | 2 時間 5 分 | Web App(Web アプリ) | [Sansan]システム障害のご案内 | 出典 |
どうすれば
| 提供元の障害情報 | 稼働状況のページで障害とメンテナンスの履歴を公開 Sansan ヘルプセンター「サービスの稼働状況を確認する」 |
|---|---|
| 提供元の問い合わせ先 | 専任担当がつく導入支援プラン Sansanカスタマーサクセスプラン注意事項 |
提供元が出している窓口です。編集部の観測とは別のもので、正式な発表は提供元の告知が優先します。
よく出る表示と最初の一手
| 画面の表示(提供元の文言の一部) | 意味 | 最初に確かめること | 出典 |
|---|---|---|---|
デジタル名刺のURLが無効になっています。 | ホーム画面の表示です。デジタル名刺の URL の有効期限が切れた、受け取り回数が上限を超えた、自分で[URLの無効化]をした、のいずれかで無効になる、と提供元は書いています。 | [デジタル名刺]で URL を無効化してから、[URLを発行]で発行し直す(スマートフォンではホーム画面の[URLを発行]から) QR コード付きのバーチャル背景を使っているなら、発行し直した後に背景もダウンロードし直す | 出典 |
ScanSnapの電源が切断されました | Sansan スキャナー(タブレット PC と ScanSnap)でスキャンしたときの表示です。提供元は機種ごとに、試す順番つきの手順を書いています。表示が出ずにスキャンできない・スキャナーが反応しない場合にも同じ手順が使える、と書いています。 | 提供元の記事で使っている機種(iX1500・iX1400 か iX500 か)の手順を、書かれた順番に試す iX1500・iX1400 なら、ScanSnap Home が起動するかを確かめる → プロファイルが多すぎないかを確かめる → ケーブルの抜き差しと電源の入れ直し、の順 | 出典 |
スキャナとの接続に問題が発生しました | Sansan スキャナー(タブレット PC と ScanSnap)でスキャンしたときの表示で、続けて USB ケーブルの抜き差しを促します。提供元は「ScanSnapの電源が切断されました」と同じ記事で、機種ごとの手順を書いています。 | 提供元の記事で使っている機種(iX1500・iX1400 か iX500 か)の手順を、書かれた順番に試す | 出典 |
名刺を正しく取り込めませんでした | スキャナーアプリが正常に終わらなかったときに出ることがある表示で、何枚かの名刺の画像が認識できなかったことを示します、と提供元は書いています。 | スキャナーアプリ右上の[メニュー]→[送信履歴]で、取り込めた枚数とユーザーを確かめる [登録日]で検索して取り込めた名刺を確かめ、取り込まれなかった名刺だけをスキャンし直す | 出典 |
ヘッダーの項目名がフォーマットと一致しませんでした | 名刺インポートの表示です。項目名を別の名前に変えた、または正しくないフォーマットを使った可能性がある、と提供元は書いています。拡張子が .csv でないファイル(.xlsx など)を指定したときにも出ます。 | フォーマットをダウンロードし直して、ファイルを作り直す ファイルの種類を「CSV(カンマ区切り)」にして保存し直す | 出典 |
ファイルにデータが記載されていません。 | 名刺インポートの表示です。フォーマットの先頭行(項目名の行)を消していないかを確かめるよう、提供元は書いています。 | フォーマットをダウンロードし直して、先頭行を残したままファイルを作り直す | 出典 |
一度にインポート出来るのは100,000件までです。 | 名刺インポートの表示です。CSV の行数が上限を超えている場合に出ます。行数が上限に満たないのに出るときは、Excel の上では見えない文字がセルに入っている可能性がある、と提供元は書いています。 | 上限を超えるなら、ファイルを分けて何回かに分けてインポートする 上限に満たないのに出るなら、フォーマットをダウンロードし直してファイルを作り直す | 出典 |
表示の文言は提供元のヘルプの逐字の一部、意味と最初の一手は編集部がまとめたものです。手順の詳細は出典のヘルプで確かめてください。
このシステムが登場する調査記事
このシステムの基本情報・連携: Sansan のページ / 一覧に戻る: 稼働状況一覧
一覧: システム一覧 連携ツール(連携サービス)一覧 AI・自動化ツール一覧 稼働状況・障害情報
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